Provincial Grand Lodge of Suffolk

NEWS RELEASE

RMBI Home Cornwallis Court in Bury St Edmunds has received top marks in a nationwide survey of care home residents. The results showed that 100% of residents polled said that they were satisfied with the overall standard of care in their Home.

Amongst the findings, 100% of residents polled said that staff treat them with kindness, dignity and respect and that the Home is a safe and secure place to live. All residents polled said that they can have visitors when they want to. RMBI Care Co. is committed to providing the highest quality of care and encourages the support of family and friends during later life. Their involvement can have a huge positive impact on a person’s health and wellbeing and it helps residents to stay connected.

The Your Care Rating survey is the UK’s largest survey of care home residents. Now in its sixth year, it aims to give care home residents a voice by giving their views through an independent survey. It helps care providers to see which areas they are performing well in and also where they can improve the quality of care. A total of 16,784 residents in 820 homes across the country took part.

Jan Gibbs, Home Manager, said: We have been taking part in the Your Care Rating surveys for several years now and the results provide our Home with invaluable feedback. Care for older people is changing and becoming more and more complex, so it’s important for us to look for different ways of working with our residents and their loved ones. Their insight helps us to provide the best possible service, so we can tailor our support to meet residents’ individual needs.

To see full details of how the care home performed, visit the Your Care Rating website at www.yourcarerating.org 

ENDS

For more information about any of RMBI Care Co.’s care services please visit: http://www.rmbi.org.uk/ 

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About RMBI Care Co.

We care for older Freemasons and their families as well as some people in the community. Caring has been our way of life since 1842 and we provide a home for over 1,000 people across England and Wales – while supporting many more.

Whether people need residential or nursing care, dementia support or day services, we care for them professionally and kindly. We treat people as individuals – and we work together with everyone to design a care plan that meets their needs and allows them to experience wellbeing and meaningfulness.